Eastern Shore 9-1-1 Telecommunications Staff

9-1-1 Service Is Dependent Upon A Staff Of Highly Trained And Dedicated Communications Officers To Provide The Essential Telecommunications Services For The Community And The Public Safety Agencies Serving The Citizens And Visitors Of Virginia's Eastern Shore. Our Center Is Staffed By A Minimum Of Two Communications Officers (Dispatchers) At All Times. Operationally, The 9‑1‑1 Communications Officers Handle Both Call-taking And Dispatching Duties Simultaneously.

9-1-1 Director

Jeffrey A. Flournoy, ENP, EMT

Deputy 9-1-1 Director


Krista Kilmon, RPL, EMT-A


Regional Radio System Manager


Gregory A. Lewis, NREMT-P

9-1-1 Supervisors

Katie Brewster, RPL

Lisa Gibbons, RPL

Caroline Hodgson, RPL

 Full-Time 9-1-1 Communications Officers

Casey Decker

Haleigh Feldhausen

Leah Hall

Mary Holmes

Christine Phillips

Alexis Press

Niasia Scarborough

Crystal Simpson, EMT

John Thornton, EMT

 Part-Time 9-1-1 Communications Officers

Kirstin Estelle, EMT

John “Rudy” Hudson

Brandie Kuntz



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